Terms and Conditions best66 Official Platform

1Acceptance of Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User") and best66 ("Platform", "We"). These Terms govern your use of all services, games, content, and features available on best66.onl and our official mobile app.

By registering an account, logging in, or using any part of our platform, you are automatically deemed to have read, understood, and fully accepted these Terms. This includes the Privacy Policy, Bonus Rules, and all game guidelines published on our platform.

We reserve the right to modify, add to, or withdraw any part of these Terms at any time without prior notice. It is your responsibility to review these Terms periodically to ensure you are always aware of the current conditions in effect.

2Account Eligibility

Best66 services are available only to individuals who meet the following eligibility criteria, without exception:

• Aged at least 18 years of age at the time of account registration.
• Have full legal capacity to enter into a binding agreement under the laws applicable to you.
• There are no legal restrictions in your region that prohibit participation in this type of online entertainment activity.
• Not a citizen or resident of any jurisdiction that specifically restricts or prohibits services of this nature.
• Has never had a best66 account closed, suspended, or blocked due to a prior violation.

Best66 reserves the right at any time to request proof of age, identity, and residential address from any user. Failure to submit the requested documents within the specified timeframe may result in the account being suspended until verification is complete.

3Registration & User Account

Each user is only permitted to hold one (1) active account only. Holding more than one account, whether in your own name or another person's, is strictly prohibited and may result in all related accounts being permanently closed with balances forfeited if there is evidence of abuse.

During registration, you are required to provide accurate, complete, and up-to-date information including your full name, date of birth, phone number, and a valid email address. The information provided must match the valid identification document used during the identity verification (KYC) process.

You are solely responsible for keeping your account password confidential. best66 will not be liable for any losses arising from unauthorized access to your account due to your own failure to safeguard your login credentials.

• Do not share your login credentials with anyone, including family members or friends.
• Use a strong password — a combination of uppercase letters, lowercase letters, numbers, and symbols.
• Log out of your account when you are done using the platform, especially on shared devices.
• Report any suspicious activity in your account to customer support immediately.

4Deposits & Fund Withdrawals

Best66 supports a variety of safe and trusted payment methods including FPX, direct bank transfer, Touch 'n Go eWallet, GrabPay, and Boost. All financial transactions are processed through channels protected by 256-bit SSL encryption.

Deposit conditions:

• The minimum deposit is RM 30 per transaction.
• All deposits must be made using a payment method registered under the same user's name. Third-party deposits are not accepted.
• Best66 does not charge any processing fees for deposits; however, your bank or e-wallet provider may apply their own charges.

Withdrawal conditions:

• The minimum withdrawal amount is RM 50 per transaction.
• Withdrawals are processed to a verified bank account or e-wallet registered under the user's account name.
• Standard members: withdrawals processed within 24 hours on business days.
• Silver & Gold VIP Members: processed within 12 hours.
• Platinum & Diamond VIP Members: processed instantly or within 1 hour.

5Bonuses, Promotions & Special Offers

All bonuses and promotions offered by best66 are subject to the specific terms and conditions stated alongside each offer. General terms applicable to all bonuses are as follows:

• Each bonus may only be claimed once unless stated otherwise in the specific promotion's terms.
• Bonuses received are subject to wagering (rollover) requirements before withdrawals are permitted. The applicable rollover rate will be clearly stated in each promotion's terms.
• Best66 reserves the right to void any bonus if there is evidence of abuse, manipulation, or misuse of the promotions system.
• Bonuses may not be transferred between accounts or converted directly to cash without meeting the specified rollover requirements.
• Accounts found to have opened multiple accounts solely to claim bonuses will be subject to immediate closure.

Best66 reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice. Users are encouraged to read each promotion's terms carefully before participating to avoid any misunderstanding.

6General Game Rules

All games available on the best66 platform — including Live Casino, video slots, fish shooting, sports betting, and number betting — have specific rules that every user must follow.

Several general principles apply to all game categories:

• Results generated by the game system are final and binding, unless there is solid evidence of a technical failure that can be verified by our technical team.
• Any attempt to use third-party software, automated bots, or other methods to manipulate game outcomes is strictly prohibited and may result in immediate account closure.
• Best66 uses an independently audited Random Number Generator (RNG) to ensure fairness across all chance-based games.
• In the event of a technical disruption or disconnection during an active game, best66 will endeavor to restore the game state to the last position verifiable by the system.

For Sports Betting, the odds displayed at the time a bet is accepted are the odds used to calculate winnings. Any odds changes after a bet is confirmed will not affect bets already placed.

7Account Security & Identity Verification (KYC)

As a responsible platform, best66 enforces a rigorous Know Your Customer (KYC) process to ensure the safety of all users and compliance with applicable regulatory requirements.

You may be required to submit the following documents at any time, particularly before your first withdrawal or when transaction amounts exceed certain limits:

• National Identity Card (MyKad) — both the front and back.
• Recent bank statement — to verify the payment method used.
• Proof of address — a utility bill or official letter dated within the last 3 months.
• Selfie with identification document — in certain cases for further identity verification.

All submitted documents are stored securely in accordance with the highest encryption standards and will not be shared with third parties without your consent, unless required by law or the relevant authorities.

8Account Suspension & Closure

Best66 reserves the right to suspend or close any account without prior notice in the following situations:

• Violation of any part of these Terms and Conditions.
• Providing false or misleading information during registration or the KYC process.
• Holding multiple accounts for the purpose of fraud or bonus abuse.
• Attempts at money laundering or suspicious financial activity.
• Use of unauthorized software or methods to manipulate games or platform systems.
• Disruptive, threatening, or abusive behavior toward other users or our support staff.

You may also request closure of your own account at any time by contacting our support team via Live Chat. Before closure, all pending bonus wagering requirements and outstanding withdrawals will be settled in accordance with the applicable rules.

In cases of account closure due to a breach of terms, best66 reserves the right to forfeit the account balance, including unwithdrawn winnings, where there is solid evidence of fraud or abuse.

9Liability Limits & Disclaimer

Best66 shall not be liable for any financial, emotional, or other losses incurred by users as a result of using the platform, unless such losses are directly caused by our gross negligence or proven fraud.

The best66 platform is provided "as is" without any express or implied warranty regarding uninterrupted availability, freedom from errors, or suitability for any particular purpose. While we work hard to maintain high platform uptime, occasional technical disruptions are entirely beyond our control.

Users acknowledge and agree that:

• Participation in games and wagering carries financial risks that must be borne by the individual.
• Best66 does not guarantee wins in any game or bet.
• The decision to play and the amount wagered is entirely at the user's own discretion.
• Best66 is not responsible for technical failures beyond our control, including internet disruptions, user device failures, or third-party interference.

10Amendments to Terms & Governing Law

Best66 reserves the right to amend, update, or replace any part of these Terms at any time. Any material changes will be communicated to users via an in-platform notice or registered email at least 7 days before taking effect, unless the changes are required immediately for security or legal reasons.

Continued use of the best66 platform after any amended terms take effect constitutes full acceptance of those amendments. If you disagree with the changes, you have the right to close your account before the effective date.

These Terms and Conditions are governed and interpreted in accordance with applicable legal principles. Any dispute arising from or relating to these Terms will first be resolved through best66's internal process, followed by independent arbitration if necessary.

For any enquiries regarding these Terms and Conditions, you may contact our support team via Live Chat, available 24/7 on our platform. We are always ready to provide further clarification on any provision that is unclear.